Recover password

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Johnnababe Posts 1 Registration date Sunday April 14, 2019 Status Member Last seen April 14, 2019 - Apr 14, 2019 at 01:54 AM
HelpiOS Posts 14304 Registration date Friday October 30, 2015 Status Moderator Last seen April 17, 2024 - Apr 14, 2019 at 02:31 PM
Not quit sure whats going on, but Im unable to log into my yahoo account.
It won't even give me the option input the password. Its asks me to verify that I know the recovery phone number to my account, but then won't let me do anything after I verify, because I don't have access to the recovery phone number anymore... HELP

1 response

HelpiOS Posts 14304 Registration date Friday October 30, 2015 Status Moderator Last seen April 17, 2024 1,891
Apr 14, 2019 at 02:31 PM
Hi,

If you've enabled the account key or are trying to log in from an unfamiliar location or device, Yahoo may ask you to confirm your identity.

To disabled the account key, open the Yahoo Mail app on your mobile or tablet, and disabled the option by touching the key icon.

Otherwise, use the Sign-in Helper to recover your account using your recovery methods.
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