Account key verification thru phone problem [Closed]

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48680
Registration date
Monday February 1, 2010
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October 13, 2020
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Hello,

i cannot log in since id change my number and i dont have the old number now to get the verification code. Can you give me other alternative way to log in without phone verification, just a simple log in with password.

System Configuration: Windows / Chrome 58.0.2991.0

1 reply

Posts
48680
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
October 13, 2020
14,553
Hi

If when you created the account you have not registered an alternate recovery phone number or email address account recovery is impossible as you must be able to receive a reset code.
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