Account key verification thru phone problem

- - Latest reply: Ambucias
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51271
Registration date
Monday February 1, 2010
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Last seen
August 21, 2019
- May 17, 2019 at 08:58 AM
Hello,

i cannot log in since id change my number and i dont have the old number now to get the verification code. Can you give me other alternative way to log in without phone verification, just a simple log in with password.

System Configuration: Windows / Chrome 58.0.2991.0
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Best answer
Posts
51271
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
August 21, 2019
11855
1
Thank you
Hi

If when you created the account you have not registered an alternate recovery phone number or email address account recovery is impossible as you must be able to receive a reset code.

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