Account key verification thru phone problem

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Posts
47366
Registration date
Monday February 1, 2010
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Moderator
Last seen
September 1, 2021
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Hello,

i cannot log in since id change my number and i dont have the old number now to get the verification code. Can you give me other alternative way to log in without phone verification, just a simple log in with password.

System Configuration: Windows / Chrome 58.0.2991.0

1 reply

Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,364
Hi

If when you created the account you have not registered an alternate recovery phone number or email address account recovery is impossible as you must be able to receive a reset code.