Account key verification thru phone problem [Closed]

Report
-
Posts
48725
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
June 23, 2020
-
Hello,

i cannot log in since id change my number and i dont have the old number now to get the verification code. Can you give me other alternative way to log in without phone verification, just a simple log in with password.

System Configuration: Windows / Chrome 58.0.2991.0

1 reply

Posts
48725
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
June 23, 2020
15,217
Hi

If when you created the account you have not registered an alternate recovery phone number or email address account recovery is impossible as you must be able to receive a reset code.
1
Thank you

A few words of thanks would be greatly appreciated. Add comment

CCM 3207 users have said thank you to us this month