Don't have access to my alternate Email address so how can I change it

- - Latest reply: Ambucias
Posts
51376
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
October 29, 2019
- May 19, 2019 at 09:48 AM
Hello, I do not have access to my previous alternate Email, so how can I change the previous Email to my current one so I can go back to my Yahoo account.



System Configuration: Macintosh / Chrome 73.0.3683.103
See more 

2 replies

Posts
7088
Registration date
Friday October 30, 2015
Status
Contributor
Last seen
November 13, 2019
254
0
Thank you
Hi,

You can not change your alternate email if you don't have access to your account. To recover your account, you must use your other recovery methods.
Respond to HelpiOS
0
Thank you
Thank you very much for your quick reply, I really appreciate it.
I did have an alternate Email address but don't have access to it now. It was the Email provided to me by the University I was attending back then. That is why I do not have access to it now after I have graduated.
So, my question is, how can I change that Email address to my current one. In fact, I do know the Email address, but the problem is that I don't have access to it anymore.

Kind regards
Ambucias
Posts
51376
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
October 29, 2019
13109 -
To change the recovery email you must gain access to your account, to do that you need access to the recovery email which you no longer have.

Sorry but that's the way the cookie crumbles.
Respond to Ali