Yahoo Mail Verification Code Not Received

Closed
Report
-
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
-
Hello,

Every time I try to log in to my Yahoo Mail account, it tries to verify me. It is the first time I'm trying to sign in to my account on this computer. It gives me an option to receive the code via text message or phone call.

No matter which I choose, text message or phone call, I do not receive the code at all to verify myself.

I have access to the phone number on the account, I have had this phone number for about 10 years now. I haven't had any issues receiving text or phone calls for as long as I can remember. I just received a text message from a friend minutes ago.

I know what the password on the account is. I know the email on the account. I know all the information on my account, it just won't send me the verification code. How can I get into my account when I never receive their verification code?

2 replies

Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,369
After 12 months of inactivity Yahoo accounts are deleted from the server.
1
I don't think that's correct. I gained access to my current yahoo email address after almost 2 years of inactivity AND it still had all my emails on it. Plus, why would they ask me for a verification code if the account no longer exists? Why would they simply not say "Account does not exist."
0
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,369 > Magthidon
Because the robot is programmed that way.
0
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,369
When is the last time you successfully accessed your account?
0
The last time I used my account was about 5 years ago.
0