Yahoo Mail Verification Code Not Received

Closed
Magthidon - Jul 19, 2019 at 03:44 AM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jul 22, 2019 at 08:14 AM
Hello,

Every time I try to log in to my Yahoo Mail account, it tries to verify me. It is the first time I'm trying to sign in to my account on this computer. It gives me an option to receive the code via text message or phone call.

No matter which I choose, text message or phone call, I do not receive the code at all to verify myself.

I have access to the phone number on the account, I have had this phone number for about 10 years now. I haven't had any issues receiving text or phone calls for as long as I can remember. I just received a text message from a friend minutes ago.

I know what the password on the account is. I know the email on the account. I know all the information on my account, it just won't send me the verification code. How can I get into my account when I never receive their verification code?
Related:

2 responses

Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,177
Jul 20, 2019 at 08:21 AM
After 12 months of inactivity Yahoo accounts are deleted from the server.
2
I don't think that's correct. I gained access to my current yahoo email address after almost 2 years of inactivity AND it still had all my emails on it. Plus, why would they ask me for a verification code if the account no longer exists? Why would they simply not say "Account does not exist."
0
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,177 > Magthidon
Jul 22, 2019 at 08:14 AM
Because the robot is programmed that way.
0