I'm not receiving yahoo verification code on my phone

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rote - 31 Oct 2017 à 16:58
 FrPaulinusIkeOgara - 2 Jul 2018 à 12:11
Hello,
I forgot my yahoo password and I try to reset it but I'm not receiving the verification code on my phone. kindly assist me
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2 responses

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
31 Oct 2017 à 17:06
Have you created your account with the same phone you are trying to get the code.
yes and before now I normally use the phone to log in
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166 > Rote
31 Oct 2017 à 17:49
What do you mean by "before now" ?

When you try to login with the very same phone and the very same phone number what is the message you get?

Why do you need a verification code?

When is the last time you successfully accessed your account?
Before now when I try logging in on my laptop, it will give me a prompt on my phone to confirm if I'm the one trying to log on. I also have the yahoo app on my phone where I'm logged on but I just discovered one about two weeks back that I was logged out since then I've been trying to log in, asking them to send a verification code to my phone but I never received any .
FrPaulinusIkeOgara
2 Jul 2018 à 12:11
Yes the account was created with the mtn no, not the phone, as the recovery no. I successfully accessed my account last week before I changed my former phone to this new one I am using now.