I'm not receiving yahoo verification code on my phone

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rote - Oct 31, 2017 at 04:58 PM
 FrPaulinusIkeOgara - Jul 2, 2018 at 12:11 PM
Hello,
I forgot my yahoo password and I try to reset it but I'm not receiving the verification code on my phone. kindly assist me

2 replies

Ambucias
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11,255
Oct 31, 2017 at 05:06 PM
Have you created your account with the same phone you are trying to get the code.
4
yes and before now I normally use the phone to log in
0
Ambucias
Posts
47360
Registration date
Monday February 1, 2010
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11,255 > Rote
Oct 31, 2017 at 05:49 PM
What do you mean by "before now" ?

When you try to login with the very same phone and the very same phone number what is the message you get?

Why do you need a verification code?

When is the last time you successfully accessed your account?
0
Before now when I try logging in on my laptop, it will give me a prompt on my phone to confirm if I'm the one trying to log on. I also have the yahoo app on my phone where I'm logged on but I just discovered one about two weeks back that I was logged out since then I've been trying to log in, asking them to send a verification code to my phone but I never received any .
0
FrPaulinusIkeOgara
Jul 2, 2018 at 12:11 PM
Yes the account was created with the mtn no, not the phone, as the recovery no. I successfully accessed my account last week before I changed my former phone to this new one I am using now.
0