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I lost my phone.

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Yon - Sep 25, 2019 at 01:54 PM
HelpiOS Posts 17776 Status Moderator - Sep 25, 2019 at 05:55 PM
Hello,

I lost my phone..i cant recover my gmail account because theres other recovery account that not mine..i think its hacked.

System Configuration: Android / Chrome 62.0.3202.84

1 response

Answer 1 / 1
HelpiOS Posts 17776 Status Moderator 1,878
Sep 25, 2019 at 05:55 PM
Hi,

If your Gmail account was hacked, you can use Google's recovery wizard even if someone has changed your account info.

Follow the steps described on this page to recover your account.

Good luck.

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