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Email going to trash [Closed]

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9065
Registration date
Friday October 30, 2015
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September 27, 2020
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Hello,

I have one email address that continuously gets put into the trash when received. I have no filters set. All of the options given to fix the problem have failed. It continues to go to the trash. It is from my childs school and is important. Please help.

System Configuration: Windows / Edge 18.17763
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Answer 1 / 1
Posts
9065
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
September 27, 2020
 1,013
Hi,

I suggest you try the solutions described in this answer.
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