Email going to trash

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HelpiOS
Posts
7723
Registration date
Friday October 30, 2015
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Contributor
Last seen
February 16, 2020
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Hello,

I have one email address that continuously gets put into the trash when received. I have no filters set. All of the options given to fix the problem have failed. It continues to go to the trash. It is from my childs school and is important. Please help.

System Configuration: Windows / Edge 18.17763

1 reply

Posts
7723
Registration date
Friday October 30, 2015
Status
Contributor
Last seen
February 16, 2020
548
Hi,

I suggest you try the solutions described in this answer.