Email going to trash

Closed
Erinn822 - 25 Sep 2019 à 16:52
HelpiOS Posts 15568 Registration date Friday 30 October 2015 Status Moderator Last seen 30 June 2026 - 25 Sep 2019 à 17:09
Hello,

I have one email address that continuously gets put into the trash when received. I have no filters set. All of the options given to fix the problem have failed. It continues to go to the trash. It is from my childs school and is important. Please help.

System Configuration: Windows / Edge 18.17763

1 response

HelpiOS Posts 15568 Registration date Friday 30 October 2015 Status Moderator Last seen 30 June 2026 1,880
25 Sep 2019 à 17:09
Hi,

I suggest you try the solutions described in this answer.