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Email going to trash

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Erinn822 - Sep 25, 2019 at 04:52 PM
HelpiOS Posts 15222 Registration date Friday October 30, 2015 Status Moderator Last seen September 25, 2025 - Sep 25, 2019 at 05:09 PM
Hello,

I have one email address that continuously gets put into the trash when received. I have no filters set. All of the options given to fix the problem have failed. It continues to go to the trash. It is from my childs school and is important. Please help.

System Configuration: Windows / Edge 18.17763

1 response

Answer 1 / 1
HelpiOS Posts 15222 Registration date Friday October 30, 2015 Status Moderator Last seen September 25, 2025 1,878
Sep 25, 2019 at 05:09 PM
Hi,

I suggest you try the solutions described in this answer.

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