Lose of inbox messages

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1
Registration date
Thursday November 14, 2019
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Member
Last seen
November 14, 2019
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9032
Registration date
Friday October 30, 2015
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Moderator
Last seen
September 24, 2020
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I keep losing messages in my in box of my yahoo email account, why?

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Posts
9032
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
September 24, 2020
1,005
Hi,

This can happen if you synchronize your mailbox with an email application, using the IMAP protocol. Therefore, if you delete an email from the email software, it will also be deleted on the server of your mailbox. To fix this, you must configure the POP protocol on your email software.

If you don't synchronize your mailbox with an email software, you will need to check if your account is not hacked by following these steps.