Lose of inbox messages
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Mlsncma
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1
Registration date
Thursday November 14, 2019
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November 14, 2019
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Nov 14, 2019 at 03:15 PM
HelpiOS Posts 14311 Registration date Friday October 30, 2015 Status Moderator Last seen April 24, 2024 - Nov 15, 2019 at 05:03 PM
HelpiOS Posts 14311 Registration date Friday October 30, 2015 Status Moderator Last seen April 24, 2024 - Nov 15, 2019 at 05:03 PM
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HelpiOS
Posts
14311
Registration date
Friday October 30, 2015
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Moderator
Last seen
April 24, 2024
1,891
Nov 15, 2019 at 05:03 PM
Nov 15, 2019 at 05:03 PM
Hi,
This can happen if you synchronize your mailbox with an email application, using the IMAP protocol. Therefore, if you delete an email from the email software, it will also be deleted on the server of your mailbox. To fix this, you must configure the POP protocol on your email software.
If you don't synchronize your mailbox with an email software, you will need to check if your account is not hacked by following these steps.
This can happen if you synchronize your mailbox with an email application, using the IMAP protocol. Therefore, if you delete an email from the email software, it will also be deleted on the server of your mailbox. To fix this, you must configure the POP protocol on your email software.
If you don't synchronize your mailbox with an email software, you will need to check if your account is not hacked by following these steps.
