Lose of inbox messages

Report
Posts
1
Registration date
Thursday November 14, 2019
Status
Member
Last seen
November 14, 2019
-
HelpiOS
Posts
7742
Registration date
Friday October 30, 2015
Status
Contributor
Last seen
February 19, 2020
-
I keep losing messages in my in box of my yahoo email account, why?

1 reply

Posts
7742
Registration date
Friday October 30, 2015
Status
Contributor
Last seen
February 19, 2020
572
Hi,

This can happen if you synchronize your mailbox with an email application, using the IMAP protocol. Therefore, if you delete an email from the email software, it will also be deleted on the server of your mailbox. To fix this, you must configure the POP protocol on your email software.

If you don't synchronize your mailbox with an email software, you will need to check if your account is not hacked by following these steps.