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Great news !! For no apparent reason tonight all of our family WhatsApp accounts have now reverted to the original chronological ordering- hooray !! Can only assume there has been an update released today that has finally fixed the issue. Hope that this is the same for everyone xx
Hi there - I too am having the same problem with a recent change to the order of my whatsapp chats - they used to be in chronological message order then about a month ago (end of November this year) they changed and no longer re- sort themselves back into chronological order according to the last message date remaining on the chat - they now stay in the order of last contacted NOT last remaining message date.
I cannot see how to change this back and I HAVE contacted whatsapp TWICE and altho I received the standard acknowledgement reply to my messages i have not received any further reply from them since and its been 3 weeks since i contacted them !
All of the phones in my family have been affected in the same way by this change so its not just my phone - i am very keen to find out why this has happened as i would love to revert to the previous chat order as it suited me much better - so any help would be greatly appreciated - thank you xx
Found a way around it.
Log in to WhatsApp Web on your computer, force close WhatsApp on your phone, delete the messages in WhatsApp Web and reopen WhatsApp on your phone, will clone the same order from WhatsApp Web, where it sorts correctly.
i have an android phone and the same issue. the messages are not getting sorted as per date received
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Could you please let me know if this issue has been sorted out? If yes, please share the trick with me. Starting today, I'm facing this issue. I'm using samsung S23 Ultra.
The problem is that my chats are not sorted chronologically. When a new message comes in, it's supposed to display at the top of the chat list, but that's not happening.
The only solution I've found so far is to force stop the app, and then the chats are sorted correctly. However, if I receive a new message after that, it won't sort automatically again
Hi, I don't think there is something to panic about. Most of the time it's just a technical glitch otherwise it will get sorted automatically as the same happened to me too a while ago. However, It was later fixed.
Let me know if you're still facing it.
There could be a few reasons why your WhatsApp chat is not sorted chronologically. It could be a problem with the app itself, or it could be an issue with your device.
One possibility is that the app is not set to sort the messages chronologically by default. You can check the app settings to see if there is an option to sort the messages chronologically.
Another possibility is that your device's clock is not set correctly, this can cause messages to appear out of order. Make sure that your device's clock is set to the correct time and time zone.
It is also possible that the WhatsApp app is not updated to the latest version and that could cause some bugs. So, you can check if there is a new version available and update it.
If none of this solutions solves your problem, you can contact the WhatsApp support team for further assistance.