Cannot get to point where I enter code

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David Webb
Posts
557
Registration date
Monday November 25, 2019
Status
Administrator
Last seen
February 16, 2020
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Hi,

I was trying to join a group last night and was awaiting a code to enter. I have the code but cannot get to the part I need to enter it. I had enter user name and password but just cannot call up the box where I entered these details. Can you help me.

1 reply

Posts
557
Registration date
Monday November 25, 2019
Status
Administrator
Last seen
February 16, 2020
554
Hello, is this for Facebook?

As a first step you could try clearing browser history, then fully closing, and reopening your web browser. This might reset the pop up box where you need to enter the code.

Let me know if that helps!
1
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