My WD external drive doesnt show up in my laptop(disk manager too).works on pc.

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nathanwirth
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Thursday May 22, 2014
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January 7, 2020
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Hello,


I tried to connect my WD MyPassport Harddrive to my laptop. It worked fine for a couple of times, but now that I connect it, it doesnt show up. Checked on disk management, it isnt shown there either. Checked all my ports and can confirm its only my laptop, not the drive itself or the cable/ports.
Any help would be appreciated.
System Configuration: Windows / Chrome 79.0.3945.88

2 replies

Check out this post, perhaps it is a usb level problem. Although it should work, here is an example of one that is having the same issue as you.....https://forums.tomshardware.com/threads/usb-3-1-doesnt-work-in-usb-2-0-port.3257156/
Posts
267
Registration date
Thursday May 22, 2014
Status
Member
Last seen
January 7, 2020
18
Do you mean that your drive is fine its only the laptop which is not working fine? Correct me if i am wrong. Have you tried to connect other USB's into your laptop to confirm whether it is the laptop issue or drive issue?