Samsung Galaxy 8+

Solved/Closed
koolielady
Posts
1
Registration date
Saturday January 25, 2020
Status
Member
Last seen
January 25, 2020
- Jan 25, 2020 at 06:08 PM
HelpiOS
Posts
12571
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
July 5, 2022
- Jan 26, 2020 at 11:08 AM
My phone is set in the voice assistant mode and I can not get it deleted. It has my phone that I can not use it, it tells me what my phone is doing " you have a message but I can't open them. It says to double tap to activate or double tap and hold for long press but doing this doesn't do anything. I've done a hard reset nothing. Someone Please help me get out of this system so I can use my phone.

1 reply

HelpiOS
Posts
12571
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
July 5, 2022
1,794
Jan 26, 2020 at 11:08 AM
Hi,

Open the Notification center and select the Settings icon. Go to Accessibility > Vision and then disable Voice Assistant. You can refer to this video for additional help.

Good luck.
1