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Samsung Galaxy 8+

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koolielady Posts 1 Registration date Saturday January 25, 2020 Status Member Last seen January 25, 2020 - Jan 25, 2020 at 06:08 PM
HelpiOS Posts 14952 Registration date Friday October 30, 2015 Status Moderator Last seen May 17, 2025 - Jan 26, 2020 at 11:08 AM
My phone is set in the voice assistant mode and I can not get it deleted. It has my phone that I can not use it, it tells me what my phone is doing " you have a message but I can't open them. It says to double tap to activate or double tap and hold for long press but doing this doesn't do anything. I've done a hard reset nothing. Someone Please help me get out of this system so I can use my phone.
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HelpiOS Posts 14952 Registration date Friday October 30, 2015 Status Moderator Last seen May 17, 2025 1,877
Jan 26, 2020 at 11:08 AM
Hi,

Open the Notification center and select the Settings icon. Go to Accessibility > Vision and then disable Voice Assistant. You can refer to this video for additional help.

Good luck.

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