Samsung Galaxy 8+

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Samsung Galaxy 8+

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koolielady

Posts: 1
Registration date: Saturday January 25, 2020
Status: Member
Last seen: January 25, 2020

- Jan 25, 2020 at 06:08 PM
HelpiOS

Posts: 10126
Registration date: Friday October 30, 2015
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Last seen: August 2, 2021

- Jan 26, 2020 at 11:08 AM

My phone is set in the voice assistant mode and I can not get it deleted. It has my phone that I can not use it, it tells me what my phone is doing " you have a message but I can't open them. It says to double tap to activate or double tap and hold for long press but doing this doesn't do anything. I've done a hard reset nothing. Someone Please help me get out of this system so I can use my phone.

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HelpiOS · Accepted Answer · 2020-01-26T11:08:32-0500

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HelpiOS

Posts: 10126
Registration date: Friday October 30, 2015
Status: Moderator
Last seen: August 2, 2021

1,383
Jan 26, 2020 at 11:08 AM

Hi,

Open the Notification center and select the Settings icon. Go to Accessibility > Vision and then disable Voice Assistant. You can refer to this video for additional help.

Good luck.

Samsung Galaxy 8+

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