Help login

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Schaeanders - Jan 26, 2020 at 02:47 AM
HelpiOS Posts 13027 Registration date Friday October 30, 2015 Status Moderator Last seen November 27, 2022 - Jan 28, 2020 at 08:07 AM
Forgot gmail password, want to recover my account, don't have access to recovery email or phone number.

1 reply

HelpiOS Posts 13027 Registration date Friday October 30, 2015 Status Moderator Last seen November 27, 2022 1,864
Jan 26, 2020 at 10:49 AM
Hi,

Click on Try another way when Google asks you to use your alternate email or phone number.

Google will ask you to answer a few questions to prove that you're the owner of that account. Answer as best you can.

Then, enter an email address that you've access so Google can help you recover your Gmail account.
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It didnt work never asked anything after the email and number...
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HelpiOS Posts 13027 Registration date Friday October 30, 2015 Status Moderator Last seen November 27, 2022 1,864 > Schaeanders
Jan 26, 2020 at 04:08 PM
Ok. Did it ask you to enter the last password you remember? If yes, enter it and then give an email address that you've access so that Google can get back to you.

Also, use a device and location that you've already used to log into your account. This will prove that it's you.
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Schaeanders > HelpiOS Posts 13027 Registration date Friday October 30, 2015 Status Moderator Last seen November 27, 2022
Jan 27, 2020 at 08:52 AM
I'm using the same.wifi and location I always used my device got stolen and it didnt ask me.my security questions
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HelpiOS Posts 13027 Registration date Friday October 30, 2015 Status Moderator Last seen November 27, 2022 1,864 > Schaeanders
Jan 28, 2020 at 08:07 AM
Has Google asked you to provide an email address that you've access to, so that they can contact you? If yes, wait a few weeks for Google to get back to you.

If you don't get any response or aren't asked to provide an alternate email address, I think there's no other way to recover your Google account. In this case, you'll need to create a new account.
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