Help login
Closed
Schaeanders
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Jan 26, 2020 at 02:47 AM
HelpiOS Posts 17761 Status Moderator - Jan 28, 2020 at 08:07 AM
HelpiOS Posts 17761 Status Moderator - Jan 28, 2020 at 08:07 AM
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1 response
Hi,
Click on Try another way when Google asks you to use your alternate email or phone number.
Google will ask you to answer a few questions to prove that you're the owner of that account. Answer as best you can.
Then, enter an email address that you've access so Google can help you recover your Gmail account.
Click on Try another way when Google asks you to use your alternate email or phone number.
Google will ask you to answer a few questions to prove that you're the owner of that account. Answer as best you can.
Then, enter an email address that you've access so Google can help you recover your Gmail account.
Jan 26, 2020 at 01:01 PM
Jan 26, 2020 at 04:08 PM
Also, use a device and location that you've already used to log into your account. This will prove that it's you.
Jan 27, 2020 at 08:52 AM
Jan 28, 2020 at 08:07 AM
If you don't get any response or aren't asked to provide an alternate email address, I think there's no other way to recover your Google account. In this case, you'll need to create a new account.