hi, I did send a message to IDM. they didn't respond.
I solved myself it was win10 itself had an issue. I didn't use IDM for a long time. JDownloader was a good one but it was kind of annoying when clicking to the download button. and IDM is easy to use.
I have the latest version of windows now.
I did, it doesn't seem to work it out when i try again and again. it still persists.
in earlier version of windows idm was fine but now its worse.
you have any idea how do i contact idm support? mail or anything???