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Internet Download manger issues

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Rbk_95 Posts 4 Registration date Saturday November 23, 2019 Status Member Last seen August 1, 2020 - Updated on Mar 6, 2020 at 03:06 AM
David Webb Posts 3177 Registration date Monday November 25, 2019 Status Administrator Last seen May 15, 2023   - Jul 7, 2020 at 11:13 AM


How do i fix this

Latest windows 1909/657 build
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3 responses

Answer 1 / 3
Rbk_95 Posts 4 Registration date Saturday November 23, 2019 Status Member Last seen August 1, 2020 1
Updated on Jul 7, 2020 at 11:12 AM
hi, I did send a message to IDM. they didn't respond.
I solved myself it was win10 itself had an issue. I didn't use IDM for a long time. JDownloader was a good one but it was kind of annoying when clicking to the download button. and IDM is easy to use.
I have the latest version of windows now.
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David Webb Posts 3177 Registration date Monday November 25, 2019 Status Administrator Last seen May 15, 2023   6,926
Jul 7, 2020 at 11:13 AM
Thank you for the update!
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Answer 2 / 3
grorge441 Posts 23 Registration date Tuesday July 7, 2020 Status Member Last seen April 24, 2021 12
Jul 7, 2020 at 10:54 AM
Please try this following method hope this might help you,

1. Exit/Close IDM from the taskbar by right clicking and Clicking on "Exit"


2. Re-launch IDM

3. Trace the file from the download queue, right-click and click Resume Download from the options

4. IDM will capture new download link, Click "Allow" to allow the software open the browser.

5. You will see IDM waiting for the new download link, like in the picture below

6. If it finishes loading the Original source website Click on "Download"

7. IDM will ask if this is the new download link for the file then click "Yes".

Note: downloading another file will corrupt the download progress

8. The file will resume downloading as in the picture below
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Answer 3 / 3
David Webb Posts 3177 Registration date Monday November 25, 2019 Status Administrator Last seen May 15, 2023   6,926
Mar 6, 2020 at 07:30 AM
Hello, what were the circumstances surrounding this? Did you internet connection drop out? Have you tried downloading it again?
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Rbk_95 Posts 4 Registration date Saturday November 23, 2019 Status Member Last seen August 1, 2020 1
Mar 6, 2020 at 10:14 AM
I did, it doesn't seem to work it out when i try again and again. it still persists.
in earlier version of windows idm was fine but now its worse.
you have any idea how do i contact idm support? mail or anything???
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David Webb Posts 3177 Registration date Monday November 25, 2019 Status Administrator Last seen May 15, 2023   6,926 > Rbk_95 Posts 4 Registration date Saturday November 23, 2019 Status Member Last seen August 1, 2020
Mar 6, 2020 at 10:40 AM
Looking on their site, there is a FAQ, frequent problems page here, which could help.

They go into much more detail and at the bottom of the page there is a direct contact form which you can use to explain your problem directly to them.

Let me know how you get on!
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Rbk_95 Posts 4 Registration date Saturday November 23, 2019 Status Member Last seen August 1, 2020 1 > David Webb Posts 3177 Registration date Monday November 25, 2019 Status Administrator Last seen May 15, 2023  
Mar 6, 2020 at 12:21 PM
mm..hmm..okay
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