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Dear, Facebook

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Offscott - Mar 17, 2020 at 10:29 AM
HelpiOS Posts 17776 Status Moderator - Mar 17, 2020 at 10:44 AM
Hello,
My names [Mucyo Eric Scott] I'm from Rwanda
so, I have problem from my Facebook account When i try to login i get same words like this ????
Unfortunately, you won't be able to access your account while we're reviewing these additional documents. We appreciate your patience, and we'll get back to you as soon as we can.
it's problem cames when i was using one name to my account so, Please i need Your Help. ????????
System Configuration: Android / Chrome 80.0.3987.132

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Answer 1 / 1
HelpiOS Posts 17776 Status Moderator 1,878
Mar 17, 2020 at 10:44 AM
Hi,

Facebook needs to verify your identity. In order to confirm it, you must send a proof of identity using this form. Once submitted, wait a few weeks for Facebook to confirm your identity.

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