Issue loading facebook profile/notifications Solved/Closed

Question

Hi,  
I'm having serious issues with facebook.. I cant load and view any profiles (including mine), also cant get in to notifications.  

I can log in to facebook and go "home' without any problems and some applications work. I am using firefox 3.0.3 and have tried on explorer - it doesn't work.. I tried on someone else's computer and it worked fine - I cant figure out what's wrong or what to do about it. I changes internet providers recently, can that have anything to do with it??  

Someone PLEASE HELP!!!!Configuration: Windows XP Firefox 3.0.3

jj · Accepted Answer

IE8 was giving me the same issue, heres what I did,

Click tools and then compatibilty view settings.  Add facebook.com on there.  That solved my problem.

Rip · Answer

I am having the same trouble as the guy above!!!  It is driving me up the wall...I get load my facebook home and reply to messages in my inbox but I cannot load my profile.  I have even tried IE8 but not luck.

If anyone knows what the problem is please help out...thanks

Alex · Answer

hello everyone. I am using a dell laptop with 3 wireless broadband and I was having the same problem (although it was just facebook profiles I couldn't load, notifications worked fine) on both internet explorer and firefox. I downloaded opera (https://www.opera.com/) and everything works for me now. I hope I have helped.

Melike · Answer

It's the original poster here :D

Just wanted to let you guys know that I have found out that the problem is from 3. I have spoken to them and have had to update my broadband software through;

Firmware update-
http://www.three.com.au/cs/ContentServer?pagename=Three%2FPage%2FBusinessVideoCallingTemplate&cid=1196812432442&c=Page

I would recommend that you call your 3 internet provider and report the problem. Apparently there are a few people having this issue, but not that many have reported it so it's not a priority.  They can also help you trouble shoot so that you can fix the problem without mucking up anything.

Melike (female :D)

dp · Answer

I f you have Adblock running, turn it off.

oblong · Answer

took me awhile to figure this out.  I didn't want to disable adblock for all of facebook.  And updating subscriptions didn't fix the problem.  I discovered that if you go into the preferences for adblock you have to disable the following filter rule:

facebook.com#div(class$=_item sponsor)

this should allow the page to load and the edit icon will reappear on your profile page and the ad bar will still be blocked.

atky · Answer

Took me a huge a while but i've figured out the problem. Here was a run down of what I tried..

I have a similar problem. I have a brand new mac book, an XP desktop and a Vista Laptop. Facebook only works on the Vista Laptop using Firefox 3.05. I have done everything including rebuilding my mac from scratch including wiping the hard disk. I have run software updater and repaired permissions. I do not have Adblocker installed. I have treid on Firefox 2, Opera, Safari and Chrome Crossover on my Mac and on IE6,7 and 8 and Firefox 2.20 and 3.05 on the XP desktop. I can log into facebook but thats all. Can't go anywhere after that. I have even changed my DNS ont he router to openDNS instead of using the Talktalk standard ones. I've contacted Facebook but no reply has been forthcoming. My problems only started on 31/1/09.

Here's the fix..

Change your MTU setting on your router to 1400.. mine was set at 1500 and it makes a difference. God all that time and its a 10 second fix!!

googleccd · Answer

i had the same problem, just use Opera and it'll all be fine

Xaggle · Answer

Post # 20 suggested changing MTU.

IT worked.

Please change your MTU size to 1400 using Windows registry and on your modem/router and i'll work.

Endy · Answer

I was having this problem right after I got my brand new computer, literally within 2hours. I found out that the problem was because of Skype. Skype put an add-on/application into firefox and as soon as I disabled that everything worked again.

Hope this helps everybody else, I know that I was getting quite pissed if I couldn't use facebook at all(sad isn't it!).

ottsleming · Answer

Yep, turning off ad-block on Firefox solved the problem for one instant.. Then it went back to the same thing! WHAT IS THE PROBLEM HERE!!???

moto · Answer

For those using 3 dongle who had problems;

from http://www.three.co.uk/Support/Mobile_Broadband

"We have been made aware of a problem specific to the Huawei E160G, where certain websites cannot be accessed. The following solution/update does not apply to any other modem. Do not download and install the update if you have anything other than a Huawei E160G.

If you have the Huawei E160G and have found that certain websites will not display, while others display correctly and with no issues, it may be due to an issue with corrupt IP packets. You may notice that certain websites will time-out while trying to connect, or others may display only part of a page. It may also affect certain pages one day and not the next.

Huawei have released a firmware update for this modem, which should fix this issue."

This totally resolved the issues for me, put "device update" into search and follow link for update :) Yay I have my facebook back!

esugares · Answer

I have a similar problem.

I can log in my FB account, use every feature without any problem. But for 1 week, it is impossible for me to open my "requests". The page does not load at all. I tried to change the browser, tried Opera, IE8, Firefox. No change. I tried to change the computer, tried from other computers. No change.

The strange is that from the same computer, same browser, my sister and husband can open their accounts and "requests" without any problem at all. IT is only my account which has the problem.

I cannot add any friends, I cannot accept / reject any request. :-(

please help!

Mushermum · Answer

Hi all..

My super hubby fixed it quickly..thank god!!

Go to tools/Internet Options/ click on Advanced 'Tab' / Restore advanced settings/reset Internet Explorer settings..

Obviously you'll need to know your passwords for Tesco/Facebook/ etc etc.. :-)

Merry xmas everyone!!

ButterflyH · Answer

I'm having the same issue on Opera. I don't use myspace, but it has the same issue. I also cannot access yahoo anymore. :( In order to get to my email, I have to do some tricky clicking around some jarbled text.

I can temporarily fix facebook by adding an "s" to the http part of the url after having to do that all the time. I can't use the "s" for yahoo.

Here's a screenshot of FB
http://img.photobucket.com/albums/v73/Butterflyhornet/Screenshots/facebook-opera.jpg

I'm in desperate need of help, because I'm about to lose my mind over the issue.

Clariss · Answer

Thanks for the input on this folks, after a day of tearing my hair out and updating, uninstalling and reinstalling every application on my computer, Facebook finally works! It's a sad state, when this is the only thing winding me up at work!

NancyDotCom · Answer

I was having the same problem in Internet Explorer.  I disabled just about all of my Add-Ons and voila!  Go to "Tools" --> "Manage Add-Ons".  You could try them one at a time to figure out the real culprit.

Christine · Answer

I found on FB this page to submit a report 

http://www.facebook.com/help/?page=788

coreyh · Answer

This is real easy fix just go to account, application setting, and then click authorize

Danie · Answer

Regarding not being able to load profile pictures, try posting one of your pictures to another person's facebook page.  For some reason that "tripped" something for me and I was then able to load profile pictures on my page.

Issue loading facebook profile/notifications

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