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Corrupt files

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hasnat - May 3, 2020 at 07:23 AM
 hasnat - May 3, 2020 at 03:04 PM
Hello,
I have been using a document for 2 years now, and a couple of days ago, I had gotten my entire laptop updated to Windows 8.1. Since then, all my documents have turned into random symbols and characters. I have tried downloading the adobe acrobat reader DC but it says that it's only for .pdf files so it won't work. I have also tried using Word but to no avail. Please help me get my document back to normal comprehensible writing. Anything helps.



System Configuration: Windows / Chrome 81.0.4044.129
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Answer 1 / 2
hasnat
May 3, 2020 at 03:04 PM
I have found a solution to this. Turns out, once i had updated my laptop, my Microsoft Windows Journal which ive always used for everything wasn't supported anymore. This has caused all my files to go awry become ineligible. However, after i had found out that the journal had been removed, i re-downloaded it and open my documents with that application and everything was fixed. I then made multiple copies in different apps like Word just in case. Thank you for helping.
2
Answer 2 / 2
zee_001 Posts 22 Registration date Thursday April 2, 2020 Status Member Last seen May 3, 2020 11
Updated by zee_001 on 3/05/20 at 02:37 PM
A simple way to resolve this issue is by changing the font style. Open the document in MS Word, press (Ctrl+A) to select the entire document. Now change the text font style to Arial.
1

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