Sorry, this feature isn't available right now. An error occurred while processin

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maginco Posts 1 Registration date Wednesday July 1, 2020 Status Member Last seen July 1, 2020 - Jul 1, 2020 at 01:35 PM
purchauditoday - Apr 27, 2021 at 12:40 PM

Hello! My Facebook account got temporarily locked today. I tried to recover it, but when I complete the steps, then it says: "Sorry, this feature isn't available right now. An error occurred while processing this request. Please try again later"

At this time, your account is not eligible to use this feature. try again later!
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3 responses

Answer 1 / 3

HelpiOS Posts 15205 Registration date Friday October 30, 2015 Status Moderator Last seen September 15, 2025 1,878
Jul 24, 2020 at 05:58 PM

Hi,

Try clearing your Web browser's cache and cookies.

Ljo
Jan 21, 2021 at 07:32 PM

I received that same error message just a couple weeks ago. Clearing cache and cookies did not work for me. I am at a loss. There is no way to get in touch with FB.

HelpiOS Posts 15205 Registration date Friday October 30, 2015 Status Moderator Last seen September 15, 2025 1,878 > Ljo
Jan 22, 2021 at 04:29 AM

Do you get the same error if you try to log into your Facebook account with a different device? If this the case, you can try reporting the login issue to Facebook via this form.

If you get this error when you are using Facebook, here is how to report a problem.

bruna > HelpiOS Posts 15205 Registration date Friday October 30, 2015 Status Moderator Last seen September 15, 2025
Mar 7, 2021 at 03:07 PM

LOL to report a problem you need to connect to your facebook account. Same issue happening with my facebook account. Locked out for at least 2 months now.

Keez > bruna
Mar 17, 2021 at 12:38 AM

Hello are you able to log in your facebook account now?

Answer 2 / 3

ElevenDreams Posts 2 Registration date Saturday February 13, 2021 Status Member Last seen March 17, 2021
Feb 13, 2021 at 09:29 PM

I'm having this exact SAME issue.... it's so frustrating. Regardless of which device I try to login with I get the same endless loop.... did you ever find any answers?

Keez
Mar 17, 2021 at 12:32 AM

Hello anyone with the same error able to log in now?

Keez
Mar 17, 2021 at 12:39 AM

Are you able to log in now?

ElevenDreams Posts 2 Registration date Saturday February 13, 2021 Status Member Last seen March 17, 2021 > Keez
Mar 17, 2021 at 10:29 PM

Yes!! I waited a couple of weeks and then tried again on my mobile. I cleared the cache/cookies first and it let it go through!

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