Facebook verification code wont send to email to confirm identity

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Tuesday June 29, 2021
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 Aishu -
Hello,

My Facebook account has been suspended and asks me to verify my account. It sends me security code via my email address. I did click on the option to send me the security code but it never landed in my email ID. On my phone I can see which email it is sending it to and it never gets there. When I click continue for the "get code sent to your email" it then says "an error occurred while sending the message"

I have called yahoo and they have my email is working fine, i sent myself emails and all have been received. I dont know what is wrong but I think it is from facebook end.

I've sent numerous emails to Facebook and they haven't replied.

I cant find a customer service number or live chat for Facebook to perhaps have them help that way.

Other 2 verifications are to identify friends or pick 3 friends to tell you a code. However this facebook is really just for playing FB games and I dont know any of the facebook friends I added probably 5-10 years ago. So this email is mostly my only shot and a little error is preventing me please help.

Please help!
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Friday April 3, 2015
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Hello,

If you haven't received your Facebook Code, have a look at this article which explains what to do.

You can also follow the steps here on the Facebook support page if you created your account with a mobile device.

Regards,

Bob
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Posts
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Tuesday June 29, 2021
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yea i went through that article but it didnt help and the steps u sent that is to confirm number. My numbe ris confirmed but to confirm identity that isnt an option. It is just to send it to email however before facebook ever sends the code it says error. So they never send me a code to my email. and there is no option for code to phone. I can reset my password though with phone but when i log in it just asks me to confirm identity with email code that gets an error before they send it
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Tuesday June 29, 2021
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