Facebook verification code wont send to email to confirm identity
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nichadichy
rj - Jul 23, 2022 at 03:10 PM
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rj - Jul 23, 2022 at 03:10 PM
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16 replies
I had the same issue, after a very long inactivity of my account.
I recommend you to use the alternative way that leads to change the password via this form: https://www.facebook.com/login/identify
With this form, I finally managed to get a code sent by mail, but still need to confirm my identity by another way (mail, photo of identity card)
SMH I'm having the same issue. I tried to email ***@*** and also created a report from here: https://www.facebook.com/help/contact/221689587951755
Still awaiting a response back. I will update this forum if I get an update.
zdnr
Mar 18, 2022 at 07:23 PM
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Mar 18, 2022 at 07:23 PM
BRO you got any response/reply after sending report to Facebook?
I had this issue for a couple days. I then tried to open facebook MESSENGER on android phone, it then said, account verified and allowed me to complete the verification and change password.
Desktop browsers and phone browsers could get to the send email, but no email ever came.
Odd that logging into the Messenger app solved this.
Desktop browsers and phone browsers could get to the send email, but no email ever came.
Odd that logging into the Messenger app solved this.
i found that in my case it was the dot character in the email, for example:
Firstname.Lastname@gmail.com
I didnt get the error if used the email:
FirstnameLastname@gmail.com
Firstname.Lastname@gmail.com
I didnt get the error if used the email:
FirstnameLastname@gmail.com
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+1
Exactly same problem
"Get a code sent to your email address" is only way to confirm it's my account, email address works perfectly.
Then I get:
"An error occurred while sending the message"
and code never arrives.
Other confirmation option (telephone number) will not work as it's an old number
FACEBOOK, META PLEASE HELP!!!
Exactly same problem
"Get a code sent to your email address" is only way to confirm it's my account, email address works perfectly.
Then I get:
"An error occurred while sending the message"
and code never arrives.
Other confirmation option (telephone number) will not work as it's an old number
FACEBOOK, META PLEASE HELP!!!
Ahsanalidime
Apr 29, 2022 at 05:37 PM
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Apr 29, 2022 at 05:37 PM
I am facing the same issue. What will be the solution? Looking forward to your response.
Bob Dijks
Jun 29, 2021 at 01:41 PM
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Jun 29, 2021 at 01:41 PM
nichadichy
Jun 29, 2021 at 01:44 PM
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Jun 29, 2021 at 01:44 PM
yea i went through that article but it didnt help and the steps u sent that is to confirm number. My numbe ris confirmed but to confirm identity that isnt an option. It is just to send it to email however before facebook ever sends the code it says error. So they never send me a code to my email. and there is no option for code to phone. I can reset my password though with phone but when i log in it just asks me to confirm identity with email code that gets an error before they send it
Same problem!
Any luck??
I need to be able to log jn again in my account asap.
I can't verify my identity neither,
Problem error occurred message when sending code or email...
Any luck??
I need to be able to log jn again in my account asap.
I can't verify my identity neither,
Problem error occurred message when sending code or email...
I’m also facing the same problem, i tried everything, even the alternative ways to verify but it just doesn’t work. I need to verify and log back into my facebook it’s really important for me
Having the exact same problem as all of you. I logged in today with no problem. Then when updating some things this happened. I’m in a loop of it and it saying error message not sending. I’m getting nowhere and it’s been hours of trying to problem solve myself. I looked everywhere for answers.
Please keep us updated. I look forward to hearing what you find out. Hopefully this bug can be fixed ASAP!
Please keep us updated. I look forward to hearing what you find out. Hopefully this bug can be fixed ASAP!
Try disabling all browser extensions and try again. For me disabling adblocker fixed it