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Problems with videos in powerpoint

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redman - Jul 16, 2020 at 05:40 PM
HelpiOS Posts 17776 Status Moderator - Jul 21, 2020 at 08:18 AM
Hello,
When I use a powerpoint when teaching a class VIA Zoom the videos embedded in it are choppy and studder even when I reduce the size of the powerpoint to Web size. Is there a solution to this ??



System Configuration: Windows / Chrome 83.0.4103.116
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3 responses

Answer 1 / 3
HelpiOS Posts 17776 Status Moderator 1,878
Jul 16, 2020 at 06:01 PM
Hi,

Try enabling hardware acceleration. In PowerPoint, go to File > Options > Advanced. Under Display, uncheck Disable hardware graphics acceleration. Also, make sure your video card driver is up to date.

When you're running the PowerPoint, close any open programs you're not using to free up RAM memory.
Answer 2 / 3
redman
Jul 16, 2020 at 07:52 PM
Thanks for the tip, but I found that "Disable hardware graphics acceleration" was already unchecked and the video card driver is up to date. Any other thoughts?
HelpiOS Posts 17776 Status Moderator 1,878
Jul 17, 2020 at 06:28 PM
Ok, as it is already unchecked, try enabling the Disable hardware graphics acceleration option.

If nothing changes, go to File > Options > Customize Ribbon, check the Developer option in the right panel and click Ok. Next, select the Developer tab, click the More Controls icon and select Windows Media Player from the list.

Add the Windows Media Player to your presentation. Right-click on it and choose Propriety Sheet. Click on the dots next to Custom, then browse to the location where your video is located and add it to your presentation.
Answer 3 / 3
redman
Jul 20, 2020 at 08:53 PM
This is very helpful, thanks. I've followed all of your steps down thru "select Windows Media Player". I'm not following the "add Windows Media Player to your presentation" step.
Thanks for your patience !!!
HelpiOS Posts 17776 Status Moderator 1,878
Jul 21, 2020 at 08:18 AM
When you select Windows Media Player from the list, your cursor will change to a + icon. Then simply drag the media player to add it.