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Problems with videos in powerpoint

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redman - 16 Jul 2020 à 17:40
HelpiOS Posts 8433 Registration date Friday 30 October 2015 Status Moderator Last seen 13 May 2026 - 21 Jul 2020 à 08:18
Hello,
When I use a powerpoint when teaching a class VIA Zoom the videos embedded in it are choppy and studder even when I reduce the size of the powerpoint to Web size. Is there a solution to this ??



System Configuration: Windows / Chrome 83.0.4103.116
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3 responses

Réponse 1 / 3
HelpiOS Posts 8433 Registration date Friday 30 October 2015 Status Moderator Last seen 13 May 2026 1,879
16 Jul 2020 à 18:01
Hi,

Try enabling hardware acceleration. In PowerPoint, go to File > Options > Advanced. Under Display, uncheck Disable hardware graphics acceleration. Also, make sure your video card driver is up to date.

When you're running the PowerPoint, close any open programs you're not using to free up RAM memory.
Réponse 2 / 3
redman
16 Jul 2020 à 19:52
Thanks for the tip, but I found that "Disable hardware graphics acceleration" was already unchecked and the video card driver is up to date. Any other thoughts?
HelpiOS Posts 8433 Registration date Friday 30 October 2015 Status Moderator Last seen 13 May 2026 1,879
17 Jul 2020 à 18:28
Ok, as it is already unchecked, try enabling the Disable hardware graphics acceleration option.

If nothing changes, go to File > Options > Customize Ribbon, check the Developer option in the right panel and click Ok. Next, select the Developer tab, click the More Controls icon and select Windows Media Player from the list.

Add the Windows Media Player to your presentation. Right-click on it and choose Propriety Sheet. Click on the dots next to Custom, then browse to the location where your video is located and add it to your presentation.
Réponse 3 / 3
redman
20 Jul 2020 à 20:53
This is very helpful, thanks. I've followed all of your steps down thru "select Windows Media Player". I'm not following the "add Windows Media Player to your presentation" step.
Thanks for your patience !!!
HelpiOS Posts 8433 Registration date Friday 30 October 2015 Status Moderator Last seen 13 May 2026 1,879
21 Jul 2020 à 08:18
When you select Windows Media Player from the list, your cursor will change to a + icon. Then simply drag the media player to add it.

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