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Recover conversations and everything

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aprengo Posts 23 Registration date Monday August 3, 2015 Status Member Last seen November 23, 2022 - Feb 27, 2021 at 05:00 AM
HelpiOS Posts 15568 Registration date Friday October 30, 2015 Status Moderator Last seen June 30, 2026 - Feb 28, 2021 at 11:42 AM
Hello, I don't have whatsapp security copy on the cloud.
I only have the folder in the internal memory : Whatsapp.
I have copy this folder to the new device where I have the new whatsapp account associated to the same mobile number.
I have not recovered the conversations.
What can I do ?
1. I have closed the account in the old device. Now is associated the number in the new device. Can I close the account in the new device and reopen to see if the databases in the folder whatsapp are recognised ?

Best Regards




System Configuration: Windows / Firefox 86.0

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Answer 1 / 1
HelpiOS Posts 15568 Registration date Friday October 30, 2015 Status Moderator Last seen June 30, 2026 1,880
Feb 28, 2021 at 11:42 AM
Hi,

Yes, you can uninstall the app to restore the local WhatsApp backup, but first you must rename the backup file you want to restore. Here are the instructions for doing so.

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