My hacker set up two-factor authorisation! Closed

Question

Hello, 
I was hacked two weeks back and they added their own email address, a phone number, and set up two-factor authorisation! 

I have been able to add my email address back in and change the password, but I cannot access my account because of the two-factor authorisation. I have gone through the steps to verify my identity, but only receive back emails with links and codes that take me past the password stage, not the login code.

How do I get someone at Facebook to remove the two-factor authorisation?


System Configuration: Android / Chrome 92.0.4515.115

HelpiOS · Answer

Hi,

Try using this recovery page dedicated for hacked Facebook accounts.

Good luck

HelpiOS · Answer

Sorry to hear that. Try logging in to your account from the Facebook login page.

Then, when you see the two-factor authentication screen, select Need another way to authenticate and go to Other options > Submit a request to Facebook.

From there, you will need to confirm your identity to request that Facebook disable the two-factor authentication for your account.

Hope this helps.
Good luck

HelpiOS · Answer

Try filling out this form to report the problem to Facebook.

Good luck

My hacker set up two-factor authorisation!

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