Good morning. My laptop went in to hibernate mode and will not turn on

Stephanie - Aug 7, 2021 at 08:58 AM
HelpiOS
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- Aug 8, 2021 at 06:49 AM
Hello,
How do i turn on laptop after itt going in hiberate mode?


System Configuration: Android / Chrome 91.0.4472.164

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HelpiOS
Posts
12339
Registration date
Friday October 30, 2015
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Moderator
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May 14, 2022
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Aug 8, 2021 at 06:49 AM
Hi,

If it won't wake up from hibernate mode, press and hold the power button to force your laptop to shut down, then turn it on.

To avoid that kind of problem the next time, try disabling sleep mode for the USB Root Hubs. To do so, open Device Manager, then:
  • Expand Universal Serial BUS controllers,
  • Right-click on USB Root Hub,
  • Go to Properties > Power Management,
  • Uncheck Allow the computer to turn off this device to save power,
  • Click on Ok to save the changes.


Repeat the same steps for all of the USB Root Hubs.
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