Good morning. My laptop went in to hibernate mode and will not turn on
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Stephanie
-
Aug 7, 2021 at 08:58 AM
HelpiOS Posts 8468 Registration date Friday October 30, 2015 Status Moderator Last seen July 15, 2026 - Aug 8, 2021 at 06:49 AM
HelpiOS Posts 8468 Registration date Friday October 30, 2015 Status Moderator Last seen July 15, 2026 - Aug 8, 2021 at 06:49 AM
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1 response
HelpiOS
Posts
8468
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
July 15, 2026
1,880
Aug 8, 2021 at 06:49 AM
Aug 8, 2021 at 06:49 AM
Hi,
If it won't wake up from hibernate mode, press and hold the power button to force your laptop to shut down, then turn it on.
To avoid that kind of problem the next time, try disabling sleep mode for the USB Root Hubs. To do so, open Device Manager, then:
Repeat the same steps for all of the USB Root Hubs.
If it won't wake up from hibernate mode, press and hold the power button to force your laptop to shut down, then turn it on.
To avoid that kind of problem the next time, try disabling sleep mode for the USB Root Hubs. To do so, open Device Manager, then:
- Expand Universal Serial BUS controllers,
- Right-click on USB Root Hub,
- Go to Properties > Power Management,
- Uncheck Allow the computer to turn off this device to save power,
- Click on Ok to save the changes.
Repeat the same steps for all of the USB Root Hubs.
