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Unusual problem with skype

nik13_8889
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 - Apr 13, 2022 at 08:27 AM
HelpiOS
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 - Apr 19, 2022 at 06:22 PM
I am facing an unusual problem with skype. Some of my contacts have problems to send me a message (it loads without being sent) and they receive a message that I have blocked them or that I block incoming messages. Of course if I had blocked them, they wouldn't get such a notification. After a few tries they manage to send their message.

Has anyone faced this problem before? Can anyone suggest what can possibly cause this issues?

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HelpiOS
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Apr 19, 2022 at 06:22 PM
Hi,

Perhaps, because your Internet connection was slowed down / disconnected or experienced packet loss when they tried to send you messages. Check your Internet network and make sure it works properly. Try also using a cable connection to see if that helps.

Regarding Skype itself, update it to the latest version - if you're using an older version and your contacts have a newer one, this may also cause problems between the versions.

Good luck
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