Verification Code Logged out Please help!!

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Clementine - Apr 23, 2022 at 08:12 PM
HelpiOS Posts 14444 Registration date Friday October 30, 2015 Status Moderator Last seen October 3, 2024 - Apr 26, 2022 at 12:41 PM
Hi,


I was logged out of my account all of a sudden for no reason at all and it asked me for a verification code that is supposed to be sent to my phone. But i never received the code! I kept pressing on ‘send again’ and nothing! I even tried putting in a different phone number (my mom’s number) and it’s not working:( Now it just keeps saying ‘please wait a few minutes before you try again’ - even though i’ve been waiting for long periods of time in between every try.
Does anyone know what this is?? I don’t understand what happened it looks like there’s an error there there’s just no reason why i’m not getting the code to my phone
And why isn’t there an option for getting it to my email instead? Maybe that would work.. but it doesn’t exist
Please help?! :(
System Configuration: iPhone / Safari 15.4
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2 responses

HelpiOS Posts 14444 Registration date Friday October 30, 2015 Status Moderator Last seen October 3, 2024 1,861
Apr 24, 2022 at 05:20 PM
Hi,

Can you try this recovery link? Maybe it will help you to regain access to your account.

Good luck
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^ not it’s still asking me for a phone number code and i’m still not receiving it:( i wish it gave me a different option
I just don’t understand why all of this happened in the first place. I can’t ever log into my account now:(
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HelpiOS Posts 14444 Registration date Friday October 30, 2015 Status Moderator Last seen October 3, 2024 1,861
Apr 26, 2022 at 12:41 PM
When you access the recovery link, try entering directly your email instead of your Instagram username.
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