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My account is locked on Facebook

Nhat_Long Posts 3 Registration date Thursday May 19, 2022 Status Member Last seen May 25, 2022 - Updated on May 19, 2022 at 08:25 AM
HelpiOS Posts 13305 Registration date Friday October 30, 2015 Status Moderator Last seen March 21, 2023 - May 27, 2022 at 05:28 PM
Hello,
You can see on the title, my account is blocked by some bugs of Facebook. I did all the guide on Facebook but it couldn't help me at all. I had sent so many support to the Facebook but i didn't receive any reply. Please help me, I need to get back this account cause this account is very important to me. I can proof that i'm the owner of the account


System Configuration: Windows / Edge 101.0.1210.47
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2 replies

Answer 1 / 2
HelpiOS Posts 13305 Registration date Friday October 30, 2015 Status Moderator Last seen March 21, 2023 1,878
May 19, 2022 at 09:00 AM
Hi,

Select Get Started and follow the instructions to unlock your account. If you don't have access to your contact info, try these steps to recover it. Here's also a guide produced by CCM explaining how to recover a disabled/locked Facebook account.

Note: CCM has no connection with Facebook and cannot unlock your account for you.

Good luck
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Nhat_Long Posts 3 Registration date Thursday May 19, 2022 Status Member Last seen May 25, 2022
May 19, 2022 at 09:07 AM
I also did this too, it still direct me to this https://www.facebook.com/help/203305893040179
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HelpiOS Posts 13305 Registration date Friday October 30, 2015 Status Moderator Last seen March 21, 2023 1,878 > Nhat_Long Posts 3 Registration date Thursday May 19, 2022 Status Member Last seen May 25, 2022
May 25, 2022 at 09:02 AM
Try accessing your account from the Facebook site on your computer.
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Nhat_Long Posts 3 Registration date Thursday May 19, 2022 Status Member Last seen May 25, 2022 > HelpiOS Posts 13305 Registration date Friday October 30, 2015 Status Moderator Last seen March 21, 2023
May 25, 2022 at 09:08 AM
still direct me to that site
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HelpiOS Posts 13305 Registration date Friday October 30, 2015 Status Moderator Last seen March 21, 2023 1,878 > Nhat_Long Posts 3 Registration date Thursday May 19, 2022 Status Member Last seen May 25, 2022
May 25, 2022 at 09:13 AM
It seems that your account was compromised or hacked as it still redirect you to that same page. Go to this recovery page dedicated to hacked accounts and follow the steps.

Good luck.
1
Nhat_Long > HelpiOS Posts 13305 Registration date Friday October 30, 2015 Status Moderator Last seen March 21, 2023
Updated on May 27, 2022 at 05:29 PM
I dont think my account was hacked cause it locked right after i turn off my computer. I also did some recovery but i got this error, please give a check (link deleted).
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Answer 2 / 2
HelpiOS Posts 13305 Registration date Friday October 30, 2015 Status Moderator Last seen March 21, 2023 1,878
May 27, 2022 at 05:28 PM
Hi,

Because your account is not disabled, that's why the form to make appeal couldn't be sent. I recommend that you try the steps suggested by Facebook (to secure your account), even if you don't think it was hacked. Perhaps, Facebook has detected an activity that it doesn't usually recognize.

If the recovery process fails, don't make any attempt to access your account for 96 hours and clear your browser's cache and cookies. Then, after 4 days, you can try accessing your account again. In case it is still locked, follow these instructions to recover your Facebook account. You'll also find the steps to confirm your identity if you still can't access your account.

Note: To avoid duplicate threads, I've deleted the other one.

Hope this helps.

Good luck
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