Continous Loop Sign-In Problem

thailend19 - Jun 22, 2022 at 02:20 PM
HelpiOS
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- Jun 23, 2022 at 11:03 AM
Hello, after years of no Yahoo e-mail problems, suddenly I can;t sign-in. I click in my phone number, a code is sent, I copy it carefully, type it in the correct spaces and that takes me back to square one. I tried clicking on an alternate e-mail address, with the same result. Is there no way to fix it? It's only a problem on my Samsung Galaxy Note S9+ with Android 10. On my Dell laptop, Yahoo e-mail works fine. Can this be fixed?





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1 reply

HelpiOS
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Jun 23, 2022 at 11:03 AM
Hi,

Are you trying to sign in from the mail app of your Samsung or directly from the browser? If it's the first option, you may have to generate an app password to be able to use the app with your Yahoo account.

Alternatively, download Yahoo Mail on your phone - you don't need to generate an app password to access your account.
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