Customer service by Dell, what a joke!

Closed
Kevin - Jun 29, 2009 at 09:53 AM
 Dell help line - Feb 14, 2010 at 11:17 AM
Hello,
made the mistake of purchasing a Dell lap-top, thought that all the claims about good customer service might be true! How wrong was I..If you have a dell that works good luck to you, we bought a brand new 1525 July 08 within a week we had a new motherboard, by the end of the year due to many problems Dell agreed to replace, then it really went down hill!! By May 09 we had a new lap-top, yes 6 moths for them to sort!! New lap-top within 2 weeks had a new opitcal drive and palm rest! We asked them ,in writing to explain their total lack of customer support, still waiting!!

2 replies

Blocked Profile
Jun 29, 2009 at 10:15 AM
Hello,

I am currently using a dell inspiron 1525, i can say that i am having any problem with my laptop, this depends on your wholesaler customer support!

You will have to make good use of your machine this can solve most coming problems!

Thanks
0
Dell help line
Feb 14, 2010 at 11:17 AM
For Dell Support
Get Expert Help to Set Up and Keep your Dell pc and Equipment running at their best – Call 1-866-930-3355 for our Premium Service Phone Support.
For jokes
http://www.newnfresh.com/index.html
0