Customer service by Dell, what a joke!

Kevin - Jun 29, 2009 at 09:53 AM
 Dell help line - Feb 14, 2010 at 11:17 AM
made the mistake of purchasing a Dell lap-top, thought that all the claims about good customer service might be true! How wrong was I..If you have a dell that works good luck to you, we bought a brand new 1525 July 08 within a week we had a new motherboard, by the end of the year due to many problems Dell agreed to replace, then it really went down hill!! By May 09 we had a new lap-top, yes 6 moths for them to sort!! New lap-top within 2 weeks had a new opitcal drive and palm rest! We asked them ,in writing to explain their total lack of customer support, still waiting!!

2 responses

Blocked Profile
Jun 29, 2009 at 10:15 AM

I am currently using a dell inspiron 1525, i can say that i am having any problem with my laptop, this depends on your wholesaler customer support!

You will have to make good use of your machine this can solve most coming problems!

Dell help line
Feb 14, 2010 at 11:17 AM
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