Mic doesnt work when running whatsapp and screen recorder

Samirali9999 Posts 1 Registration date Wednesday November 9, 2022 Status Member Last seen November 9, 2022 - Updated on Nov 9, 2022 at 10:38 AM
evelinchamplin Posts 8 Registration date Friday November 4, 2022 Status Member Last seen November 14, 2022 - Nov 14, 2022 at 10:04 PM

Hello,

My phone model number is Samsung S20 FE 5G (Model number SM-G781B/DS

When I am on a video call on Whatsapp and turn on l screen recorder at the same time, my mic on whatsapp runs ok but the mic becomes disabled on the screen recorder program. 

This only happens when using Whatsapp. When I do the same on Google Meet, the mic runs on both Google Meet and the screen recording program and is ok

How can I fix this on Whatsapp?

1 reply

HelpiOS Posts 13027 Registration date Friday October 30, 2015 Status Moderator Last seen November 27, 2022 1,864
Nov 10, 2022 at 08:33 AM

Hi,

Does the same thing happen if you start recording your screen with your microphone before you make the video call? If the answer is yes, try using a different screen recorder app - some people are reporting the same problem with WhatsApp when they use the Samsung built-in screen recorder.


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evelinchamplin Posts 8 Registration date Friday November 4, 2022 Status Member Last seen November 14, 2022
Nov 14, 2022 at 10:04 PM

If the microphone checks out, then you have a functional microphone. If the microphone isn't working in one programme but does in another, the problem is likely with the latter's preferences.

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