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Network locked, what to do?

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Aldo_19 Posts 1 Registration date Monday January 2, 2023 Status Member Last seen January 2, 2023 - Updated on Feb 13, 2023 at 06:49 AM
HelpiOS Posts 13298 Registration date Friday October 30, 2015 Status Moderator Last seen March 19, 2023 - Feb 13, 2023 at 06:47 AM

I recently received a Samsung Galaxy A10 from a cousin in the US and when I insert any sim card it says: Network Locked-Emergency Call Only. Help me my friends (Translated)

J'ai reçu tout dernièrement un Samsung Galaxy A10 d'une cousine aux USA et lorsque j'insère n'importe quelle carte Sim ça indique: Réseau Verouillé-Appel d'urgence Uniquement. Aide-moi mes amis

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HelpiOS Posts 13298 Registration date Friday October 30, 2015 Status Moderator Last seen March 19, 2023 1,878
Feb 13, 2023 at 06:47 AM

Hi,

It seems that your phone is locked by the carrier. Either it can only be used in the U.S. or only with the network of the same carrier.

You (or your cousin), must contact the carrier associated with that phone in order to unlock it. Once it is unlocked, you will be able to use any SIM card.

CCM can't help you to unlock it, as stated in this article.

Good luck.
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