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Recent Whatsapp Update

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atd111 Posts 1 Registration date Monday March 27, 2023 Status Member Last seen March 27, 2023 - Mar 27, 2023 at 05:28 AM
HelpiOS Posts 14457 Registration date Friday October 30, 2015 Status Moderator Last seen October 14, 2024 - Mar 27, 2023 at 04:01 PM

Every time things are updated, they become worse...
 

Following the latest update, there are no preview video thumbnails on the desktop app - not even for animated gifs. It seems likely that this is related to the annoyingly universal Windows setting to use desktop icons, not images. WA worked perfectly well, prior to this silly change.


Windows / Firefox 111.0

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Answer 1 / 1
HelpiOS Posts 14457 Registration date Friday October 30, 2015 Status Moderator Last seen October 14, 2024 1,860
Mar 27, 2023 at 05:51 AM

Hi,

I suggest you try changing the visual effects of Windows related to thumbnails. Go to Control Panel > System and Security > System > Advanced system settings.

Select the Advanced tab, then in "Performance", click Settings. Now in Visual Effects, check Show thumbnails instead of icons and apply.

If the option is already enabled, disable it, apply and enable it again.

Hope this helps.
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atd111
Mar 27, 2023 at 06:38 AM

It doesn't. I already alluded to that setting. If I wanted to see desktop icons, I would have set it that way already. The problem is that the "geniuses" responsible for the latest "retrograde upgrade" (presumably) have not anticipated (or perhaps, just ignored) the consequences of linking the state of previews to Windows.

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HelpiOS Posts 14457 Registration date Friday October 30, 2015 Status Moderator Last seen October 14, 2024 1,860 > atd111
Mar 27, 2023 at 04:01 PM

You can try reporting this to WhatsApp via this form.

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