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atd111 Posts 1 Registration date Monday 27 March 2023 Status Member Last seen 27 March 2023 - 27 Mar 2023 à 05:28
HelpiOS Posts 15250 Registration date Friday 30 October 2015 Status Moderator Last seen 13 October 2025 - 27 Mar 2023 à 16:01

Every time things are updated, they become worse...
 

Following the latest update, there are no preview video thumbnails on the desktop app - not even for animated gifs. It seems likely that this is related to the annoyingly universal Windows setting to use desktop icons, not images. WA worked perfectly well, prior to this silly change.


Windows / Firefox 111.0

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1 response

HelpiOS Posts 15250 Registration date Friday 30 October 2015 Status Moderator Last seen 13 October 2025 1,878
27 Mar 2023 à 05:51

Hi,

I suggest you try changing the visual effects of Windows related to thumbnails. Go to Control Panel > System and Security > System > Advanced system settings.

Select the Advanced tab, then in "Performance", click Settings. Now in Visual Effects, check Show thumbnails instead of icons and apply.

If the option is already enabled, disable it, apply and enable it again.

Hope this helps.


It doesn't. I already alluded to that setting. If I wanted to see desktop icons, I would have set it that way already. The problem is that the "geniuses" responsible for the latest "retrograde upgrade" (presumably) have not anticipated (or perhaps, just ignored) the consequences of linking the state of previews to Windows.

HelpiOS Posts 15250 Registration date Friday 30 October 2015 Status Moderator Last seen 13 October 2025 1,878 > atd111
27 Mar 2023 à 16:01

You can try reporting this to WhatsApp via this form.