TikTok logged me out

issybeansause - May 14, 2023 at 01:04 PM
HelpiOS Posts 14297 Registration date Friday October 30, 2015 Status Moderator Last seen April 16, 2024 - May 14, 2023 at 04:48 PM

Hello,

Yesterday TikTok logged me out of my account. I tried logging back in with the password Ive had for the past 9 years and it said it was the wrong password. So I tried changing it and when I did that it said 'login expired' or 'maximum tries reached'. So I waited until today to try again, and it still says the same thing. I dont know what has happened, I've tried contacting TikTok themselves but they're the worst at replying to complaints. Ive deleted the app and cleared the date from the app itself, I dont know what is left. 

Please help
Macintosh / Safari 16.4

1 response

HelpiOS Posts 14297 Registration date Friday October 30, 2015 Status Moderator Last seen April 16, 2024 1,891
May 14, 2023 at 04:48 PM

Hi,

Can you try recovering your account from the TikTok website? If your account is linked to Google, Facebook, Instagram... you need to reset the password directly from that platform.


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