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Receiving codes

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bakerman747 Posts 1 Registration date Saturday July 8, 2023 Status Member Last seen July 8, 2023 - Jul 8, 2023 at 11:08 AM
HelpiOS Posts 17771 Status Moderator - Jul 30, 2023 at 10:05 AM

I have been trying to recieved codes from web sites one being facebook from my hotmail account Codes are being sent but not recieved. Examples forgot password for facebook. They keep sending codes but there not being picked up from my hotmail. They tell me to change passwords but I forgot . Does anyone have a suggesstion on what to do?

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HelpiOS Posts 17771 Status Moderator 1,878
Jul 30, 2023 at 10:05 AM

Hi,

Did you check your spam folder? Sometimes, emails sent for account recovery are marked as spam by mistake. If you can't find the email from Facebook, try adding security@facebookmail.com to your contacts to be sure to receive it.

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