Reinstated Instagram Account Can’t Load Anything
Solved/Closed
Nerdograph
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Aug 1, 2023 at 02:31 PM
HelpiOS Posts 14718 Registration date Friday October 30, 2015 Status Moderator Last seen February 25, 2025 - Aug 2, 2023 at 05:26 PM
HelpiOS Posts 14718 Registration date Friday October 30, 2015 Status Moderator Last seen February 25, 2025 - Aug 2, 2023 at 05:26 PM
So, my account got suspended about a week ago, but was reinstated through an official request to Instagram. The account is visible from other accounts and can be interacted with, but when I log into it (yes, I can log into it), nothing loads.
I’m met with a repeating‘couldn’t refresh feed’ message as well as an ominous ‘challenge_required’ message. When I try to enter my settings, it says:
‘An unexpected error occured.
You are receiving this error because something went wrong loading this screen. Tap the refresh icon below to try again.’
The refresh icon, of course, doesn’t work. Instagrams help centre is no use and I have absolutely no way of contacting Instagram as per usual.
How do I get my account to function again?
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Aug 2, 2023 at 05:26 PM
Thanks for sharing!