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Screen strips the colour

mizzycrazy Posts 7 Registration date Saturday April 14, 2018 Status Member Last seen September 20, 2023 - Updated on Sep 21, 2023 at 04:39 AM
HelpiOS Posts 14100 Registration date Friday October 30, 2015 Status Moderator Last seen November 26, 2023 - Sep 21, 2023 at 08:55 AM

Can anybody help iv an iphone 7 im baffled why but if i click on a link my screen strips the colour on my defauit browser safari it dosnt happen everytime it changes and im not able click on anything on screen when it happens , Sorry if hard to read its hard explain it its very weird ????????

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HelpiOS Posts 14100 Registration date Friday October 30, 2015 Status Moderator Last seen November 26, 2023 1,866
Sep 21, 2023 at 08:55 AM

Hi,

Do you mean that vertical lines appears sometimes on your screen when you touch it? It could be a problem with your screen or software issues...

Make sure your iOS version is up to date (Settings > General > Software Update).

If the screen problem occurs again, try pressing in the same time the Power + volume down buttons until the Apple logo appears.

You can also try reinstalling a new copy of iOS using iTunes. First back up your iPhone, then restore it by clicking Restore iPhone. Once iOS is reinstalled and your iPhone is restored, restore your backup.

In case the problem persists, your screen may need to be replaced. You can contact Apple Customer Support or go to a certified repair center.

Good luck.
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