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Mailbox disabled showing error 540.30,am unable to send msgs

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Steven - Nov 16, 2023 at 01:26 AM
HelpiOS Posts 17760 Status Moderator - Nov 16, 2023 at 04:49 AM

Hello,

Am unable to send mail as it shows mailbox disabled .
Android / SamsungBrowser 23.0

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Answer 1 / 1

HelpiOS Posts 17760 Status Moderator 1,878
Nov 16, 2023 at 04:49 AM

Hi,

It is possible that your recipient email is no longer active or your domain / IP is blocked by them, that's why the server rejected your messages.

Check if you can send messages to your other contacts, and if you can, that confirms your account is working correctly.