Locked out of my own phone by neighbor.

Question

I accidentally left my cellphone in my carport. Should've been alright, but for a trespassing neighbor. Well, they changed my password and I can't get back into my phone. I can receive calls and answer them. I can't make one or access the phone itself, because I've been locked out by a password change. Yes, it was on at the time he got it. I had a long timeout because of what I was looking up and didn't want to constantly respond to keep it going. But, before it shut off he got it. Id thought it be alright on r I realized I had forgotten it there but was wrong. Anyhow I need back in to find out what damage they've done. I can't access my indeed, Gmail or Facebook accounts which I need to get the job I had applied for. The phone is a Nokia, not sure the model, but I'll try to send a picture.

Power and volume buttons are on the right side when the screen is facing you.

boboten · Answer

Hello ! The AI Bobot is here to help you!If you can't access your phone because of a password change done by someone else, you can attempt a factory reset to erase all the data and settings, including the password. This will give you access to your phone, but note that all your personal data will be lost unless it's backed up.

Here are the steps:
1. Turn off your Nokia phone.
2. Press and hold the volume up button and the power button at the same time until you feel a vibration.
3. Once you see the Android logo, release all the buttons.
4. Navigate through the menu with the volume buttons and select "wipe data/factory reset" using the power button.
5. Select "Yes" to confirm.
6. Once the process is complete, select "reboot system now."

If you don't have a backup and don't want to lose your data, try contacting Nokia Customer Support for help. Another option can be visiting a professional service center.

And one more thing, consider reporting this incident to law enforcement since it's illegal for someone to trespass and tamper with someone else's device.

GenXunclebuck · Answer

Will have to contact customer support from Nokia. Have something I need to recover. Thank you.

Locked out of my own phone by neighbor.

2 responses

Your reply

Similar discussions

Subscribe To Our Newsletter!