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IE and firefox do not work

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Sebastian Vero Amore - Aug 18, 2009 at 01:41 AM
sharpman Posts 1021 Registration date Saturday May 23, 2009 Status Contributor Last seen October 20, 2010 - Aug 19, 2009 at 02:39 PM
Hello,

When I try to connect to Ei or firefox it says that there was a loading error. I have turned the computer on and off, but it didn't work. My computer said that a file was infected, so I deleted it, but since then I have no connection. I have no idea how to install firefox into the computer, so I didn't uninstall it. I am not really good at computers.
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3 responses

Answer 1 / 3
sharpman Posts 1021 Registration date Saturday May 23, 2009 Status Contributor Last seen October 20, 2010 183
Aug 18, 2009 at 02:42 PM
Do you have an Anti virus program installed, if so which one.?
if not, you realy need to get one and do a full scan of your system to check if there any further infections.

as for the firefox/explorer issue.

do you have access to a computer that can connect to internet.? down load the firefox install file from firefox website. the instructions on how to install will be on that website.
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Answer 2 / 3
perfectoptimizer Posts 7 Registration date Tuesday August 18, 2009 Status Member Last seen August 19, 2009
Aug 19, 2009 at 12:38 AM
Go to www.optimizereasy.com to download one and install to solve this problem.
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Answer 3 / 3
sharpman Posts 1021 Registration date Saturday May 23, 2009 Status Contributor Last seen October 20, 2010 183
Aug 19, 2009 at 02:39 PM
easy there cowboy.
the original poster may want to look at this link before doing as post no 2 suggests

http://malwareresearchgroup.com/forum/viewtopic.php?f=20&t=80
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