WORD DOCUMENT

Closed
KEN - 22 Aug 2009 à 05:47
sharpman Posts 1021 Registration date Saturday 23 May 2009 Status Contributor Last seen 20 October 2010 - 24 Aug 2009 à 07:48
Hello,
I have an ACER Aspire 3680 laptop withe VISTA. It has OFFICE XP installed but i can't open a word document from my email

2 responses

strnnger Posts 257 Registration date Thursday 14 May 2009 Status Member Last seen 30 September 2010 32
22 Aug 2009 à 07:47
hi there,

you need to upgrade the software

Thanks
sharpman Posts 1021 Registration date Saturday 23 May 2009 Status Contributor Last seen 20 October 2010 183
24 Aug 2009 à 07:48
what email clien are you using?
what is the file format of the word document you are trying to open.
office xp uses .doc, the latest office 2007 onwards uses .docx

if the file has .docx on end, then as strnnger has suggested you may need to update your office software.

or you can go here to download the link to word viewer.
http://www.microsoft.com/DOWNLOADS/details.aspx?FamilyID=3657ce88-7cfa-457a-9aec-f4f827f20cac&displaylang=en

this will allow you to open the document for reading. but you will not beable to open it for editing as you will need office/word 2007 to edit it.

hope that helps.