WORD DOCUMENT

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KEN - Aug 22, 2009 at 05:47 AM
sharpman Posts 1021 Registration date Saturday May 23, 2009 Status Contributor Last seen October 20, 2010 - Aug 24, 2009 at 07:48 AM
Hello,
I have an ACER Aspire 3680 laptop withe VISTA. It has OFFICE XP installed but i can't open a word document from my email

2 responses

strnnger Posts 257 Registration date Thursday May 14, 2009 Status Member Last seen September 30, 2010 32
Aug 22, 2009 at 07:47 AM
hi there,

you need to upgrade the software

Thanks
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sharpman Posts 1021 Registration date Saturday May 23, 2009 Status Contributor Last seen October 20, 2010 183
Aug 24, 2009 at 07:48 AM
what email clien are you using?
what is the file format of the word document you are trying to open.
office xp uses .doc, the latest office 2007 onwards uses .docx

if the file has .docx on end, then as strnnger has suggested you may need to update your office software.

or you can go here to download the link to word viewer.
http://www.microsoft.com/DOWNLOADS/details.aspx?FamilyID=3657ce88-7cfa-457a-9aec-f4f827f20cac&displaylang=en

this will allow you to open the document for reading. but you will not beable to open it for editing as you will need office/word 2007 to edit it.

hope that helps.
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