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Frezzing page

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tigerlily9813
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Saturday August 2, 2008
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August 3, 2008
 - Aug 3, 2008 at 12:57 PM
darkx006
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Saturday August 2, 2008
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September 26, 2008
 - Aug 3, 2008 at 04:43 PM
Hello,
Hello,
my son was uploading some videos on to you tube and suddenly it stopped working, the page wouldnt load and the screen freezes. i have since tried to get on other web sites like my halifax account but again the whole thing freezes and i cant get it to do anything. i have to shut the internet down. you tube and halifax are the only 2 so far i havent been able to get on. i have been on msn ebay and a few others and they have worked fine. i have done a system restore but nothing. does any one know what could have caused this and if there is anything i can do
tracy x

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darkx006
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Saturday August 2, 2008
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 3
Aug 3, 2008 at 04:43 PM
Hello, the poblems that you are experiencing are most likely due to javascript or flash issues. There are a few things that you can do to help fix this.

1. Uninstall Flash Player plug-in and ActiveX control
http://kb2.adobe.com/cps/141/tn_14157.html

2. Reboot Computer

3. Install the latest version of flash
https://www.adobe.com/products/flashplayer.html

4. Test to see if flash player works properly in your browser
https://helpx.adobe.com/shockwave/shockwave-end-of-life-faq.html

Flash player not working?: https://helpx.adobe.com/flash-player.html

5. Unistall Java
Go to Start > Control Panel > Add/Remove Programs > navigate to "Java(TM) # Update #" > Remove
(note: if you happen to have more than one Java version installed, remove all of them)

6. Reboot Computer

7. Install the latest version of java
https://www.java.com/en/download/

8. Test to see if javascript works properly in your browser
https://www.java.com/en/download/uninstalltool.jsp

Javascript not working?: https://www.java.com/en/download/uninstalltool.jsp

9. Remove Clutter
a. In IE7 go to Tools > Delete Browsing History... > Delete All...

b. Go to Start > Run > type "temp" > Ok > Edit > Select All > press Delete

c. Go to Start > Run > type "%temp%" > Ok > Edit > Select All > press Delete

10. Reboot one last time =)

*Of course, always scan your computer for viruses/malware/corrupted files and other nasty stuff that might be floating around inside your cumputer. Hope this helps. =)
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