Problem installing software

 sharon -
Hello,Windows encountered a problem while installing device drivers for your HP Deskjet F2100 Printer series (DOT4USB)

Problem signature
Problem Event Name: PnPDriverInstallErrorServicing
Architecture: x86
Win32 error: 000005B3
Inf name: hpzusfnt.inf
Driver Package hash: 0b33a20abe1275751eba182cc7a1bf0e7244b7b6
DDInstall section name: DJ2100_D4Usb_Poll_Inst
Class Description: {36FC9E60-C465-11CF-8056-444553540000}
OS Version: 6.0.6000.
Locale ID: 2057
I keep having problems when wanting to use any new items ie memory sticks, ebook ect.. i can use all old ones but imy computer has problems installing software. can anyone help please. I am at my wits end. as i am not very computer wise.
I dont know if the above helps.

1 reply

Registration date
Wednesday May 13, 2009
Last seen
March 12, 2010
hi there,

follow these tips:

open the Control Panel and click System & Maintenance

click System and then click Advanced system settings in the Tasks panel on the left side.

Click Continue in the User Account Control dialog box.

then in System Properties dialog box, press the Hardware tab

click the Windows Update Driver Settings button

Windows Vista system properties

Select the Never check for drivers when I connect a device radio button.

click OK twice and close Control Panel

hello. thankyou for quick reply but unfortunatly it did not work. Any other ideas other than re-setting?