Had blue screen tried reinstalling OP

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Friday May 15, 2009
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Hello,
I had the blue screen of death that was preempted with the "dumping physical memory" message. I have a ghost disk and tried to use that first but it got stuck at the A: prompt and didn't do anything else. I have a Dell Inspiron E1505 laptop. I then reinstalled the operating system, but used the disk for my desktop since my laptop didn't come with any reboot disks. I can now use my computer, but am missing drivers and can't get on the internet. In Device Manager the yellow question marks are on "Other Devices": Base System Driver (3 times), Ethernet Controller, Network Controller, SM Bus Controller, Video Controller, and Video Controller (VGA Compatible). I went to dell.com and downloaded some drivers that were for my service tag number, but I'm not having luck installing them in the laptop. An error occurs that says "an error occured whil unzipping. One or more files were not successfully unzipped. The error code is 40." Is this because I installed the wrong operating system? I am at a loss of what to do now. Any help is appreciated.

Thanks!!

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Posts
8926
Registration date
Friday May 15, 2009
Status
Member
Last seen
October 7, 2010
2,107
hi there,

follow this link to download the drivers:

http://support.dell.com/support/downloads/index.aspx

Thanks