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Help needed for computer spyware

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waz123 Posts 1 Registration date Monday January 25, 2010 Status Member Last seen January 26, 2010 - Jan 26, 2010 at 10:36 AM
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 - Feb 3, 2010 at 04:27 PM
Hello,

We are having problems with our computer.
We are unable to do a system restore
When we do try doing a system restore, the computer reboots with an error message saying that the restore was not successful.
The computer is shutting down itself and not letting me run a scan to see what the problem is.

Can any one help to solve this issue please ???
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Answer 1 / 1
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166
Feb 3, 2010 at 04:27 PM
Greetings,

Can you try a scan with Hyjackthis and post it here? We could then see if we can detect something abnormal.

You can download HJT from this site:

https://download.cnet.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html

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