External HD wont work

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kev - Feb 15, 2010 at 04:18 PM
xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Feb 15, 2010 at 05:34 PM
Hello,
Have Dell 4700 series xp home edition sp3 . 3 hard drives . 2 WD and one Medion HDDrive 2 go. None will work on the aforementioned system but do work on a laptop. Have tried all threads but to no avail. System recognoises devices and then looks for drivers. Devices do not show up in disc management and i have no firewire 1394 or whatever. Any ideas?????? please

1 reply

xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,829
Feb 15, 2010 at 05:34 PM
You might try this:

Simply UNPLUG YOUR COMPUTER FROM THE POWER SUPPLY. Yes that’s it! Note that this does not mean just turning off your computer because modern computers don’t really turn off when you press the power button as the motherboard still gets power.

First to explain, the motherboard is where all of hardware of the computer is connected to, including the USB ports. Sometimes the motherboard needs to be “rebooted” also because something can go wrong, i.e. all your USB ports suddenly stop working. The small microprocessor on the motherboard will reload the drivers and your USB ports should be back to recognizing all devices!

So first turn off your computer using Shut Down or pressing the power button and then UNPLUG it from the wall outlet. Let it sit for about a minute and then plug it back in.

Hope this helps someone fix that pesky “USB device not recognized” Windows error!
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