Cannot log in
Closed
momofthree
-
Feb 21, 2010 at 08:13 PM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Feb 21, 2010 at 09:41 PM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Feb 21, 2010 at 09:41 PM
Hello,
My children's computer will not let us log in. Saves settings immediately and logs back out; I have tried to access thru safe made and get the same response. We do not have a disk and without access cannot run any malware or restore.....any suggestions?
My children's computer will not let us log in. Saves settings immediately and logs back out; I have tried to access thru safe made and get the same response. We do not have a disk and without access cannot run any malware or restore.....any suggestions?
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1 response
xpcman
Posts
19528
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,824
Feb 21, 2010 at 09:41 PM
Feb 21, 2010 at 09:41 PM
I suspect a virus. Does the computer have an option to do a factory restore from data on the hard disk? Did you try the function keys at start-up. ie Dell has a restore that can be triggered by F12 right after you start the computer. Short of that you can have Windows re-installed by a computer repair shop.
Good Luck
Good Luck