Scanner and WEBCAM are not Working together Closed

Question

Hello,
I am having a desktop pc with windows xp operating system  and I have fixed both genius scanner colorpage- HR8 and creative webcam vista type . my problem is that they are not working smoothly in the same time when I connect them in the same time in the USBs . !!!!!  inorder to have the scanner working I have to disconnect the WEBCAM from the USB otherwise the WEBCAM is working only  .
please I need from my good friends urgent  detailed instructions for this problem  to have them working in the same time ? thanks .....yours ALI

austqui · Answer

hey there,

the problem may be from your usb drivers and i would recommend that you get the latest of drivers for your usb drivers from the manufacturer's web page and then have it installed on the pc

ALI · Answer

thank you austiqui for your reply...
Yes it could be from the USB drivers  but how can I reinstall them ? I need a specific solution !!!!!

Scanner and WEBCAM are not Working together

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