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Scanner and WEBCAM are not Working together

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ALI - Oct 19, 2008 at 11:35 PM
 ALI - Oct 20, 2008 at 10:08 AM
Hello,
I am having a desktop pc with windows xp operating system and I have fixed both genius scanner colorpage- HR8 and creative webcam vista type . my problem is that they are not working smoothly in the same time when I connect them in the same time in the USBs . !!!!! inorder to have the scanner working I have to disconnect the WEBCAM from the USB otherwise the WEBCAM is working only .
please I need from my good friends urgent detailed instructions for this problem to have them working in the same time ? thanks .....yours ALI
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2 responses

Answer 1 / 2
austqui Posts 15 Registration date Wednesday September 10, 2008 Status Member Last seen April 16, 2009 1
Oct 20, 2008 at 08:45 AM
hey there,

the problem may be from your usb drivers and i would recommend that you get the latest of drivers for your usb drivers from the manufacturer's web page and then have it installed on the pc
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Answer 2 / 2
ALI
Oct 20, 2008 at 10:08 AM
thank you austiqui for your reply...
Yes it could be from the USB drivers but how can I reinstall them ? I need a specific solution !!!!!
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