I have windows xp and I recently had a virus and had some work done. After this I had to repair alot of my installations. However iTunes is still not working I'll install it and try to launch it but I keep getting the message iTunes was not installed properly. Please reinstall iTunes. Error 7 (windows error 998). I found an article on Apple's support website that talked about .net framework. I got the latest version and made sure all the updates were installed. I have frameworks 1, 2, and 3 and all the updates for each of them however, it still will not work. Will someone please help me.
I got it guys! What you have to do is unistall all the parts of iTunes. These parts are iTunes, QuickTime, Bonjour, apple application support, apple mobile device support, and apple software updates. Here is the link to the apple support page that tells you how to unistall. CAUTION, I MAY HAVE LEFT SOMETHING OUT OR NAMED A WRONG PRODUCT, CHECK THE LIST ON TUE LINK TO BE CERTAIN.
Ok, I downloaded the new NetFrame like Apple said. No luck. I tried to re-install / repair itunes. No luck. Since I have no idea how to make myself an owner of a folder, I decided to check on the Quicktime and see if it worked. It did not. When I did the repair option under the uninstall, VOILA. Suddenly, Quicktime and Itunes popped up working. Again, I went to the search, found the Quicktime uninstall file, chose the Repair option and when Quicktime was fixed, so was itunes. Again, I did do the netframe redo first but I really don't think this had any thing to do with it.
I had the same problem and tried several of the on-line solutions - none of which worked. I tracked it down to not being the 'owner' of the folder where quicktime was installed - right click on the folder - check the owner - if it's not you 'take over' the ownership of the folder. This resolved my problem.
in reviewing some of the other 'solutions' they wanted you to uninstall all the apps and then reinstall them - this may solve the problem on other systems but did not on mine.
Hey,i just solved this!!!!I was trying for about 4 dayS until I finally found the solution to the problem!Just go and download the latest quicktime version,it doesnt matter if you already have it installed on your pc,go here https://support.apple.com/kb/DL837?locale=en_US and download it,then when you try to install it,if you already have quicktime just click repair,if you dont just install it.
Then try to open itunes,im sure the message will be gone for good,that happened to me at least,so I guess it will work for you too!
Step 1. Click the "Start" button on your PC's desktop, and click "Control Panel" from the pop-up menu.
Step 2. Select the "Add or Remove Programs" link in the Control Panel window in Windows XP, or select the "Uninstall a program" link underneath the "Programs" section of the Control Panel window in Windows 7 or Vista.
Step 3. Select "iTunes" in the Add or Remove Programs window, and click the "Remove" button. Repeat this step for "Bonjour," "QuickTime" and "Apple Mobile Device" in the Add or Remove Programs window. For Windows 7 or Vista, select the program you wish to remove and click the "Uninstall" button at the top of the program window.
Step 4. Go to the Apple website (see Resources). Select the "iTunes" tab, and click the "Free Download" button.
Step 5. Enter your email address, and click the "Download Now" button. Click the "Run" button on the pop-up box, and click the "Run" button in the Security Warning window.
Step 6. Click "Next" in the iTunes & QuickTime Installer window, and follow the on-screen installation instructions to complete the reinstallation.
Make sure that you uninstall all the applications related to apple from "Add and Remove programs" and try deleting all files related to QuickTime in "C:/Windows/system32" and then reinstalling iTunes and QuickTime separately.
Follow the steps mentioned below.
1. Uninstall QuickTime and iTunes.
2. Reinstall QuickTime ONLY. Once complete make sure the program opens. If it does close program.
3. Install iTunes ONLY
To download QuickTime. Check the link mentioned below.