Blue screen appearing on my hp

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anamaria - Jun 15, 2010 at 10:16 AM
closeup22 Posts 8924 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 - Jun 15, 2010 at 12:26 PM
Hello,

so when i turn on my computer it doesnt let me sign in and it goes to this blue screen that says A problem has been detected and windows has been shut doen in order to prevent damage to your computer.
pleasee help me I dont know what to do


1 reply

closeup22 Posts 8924 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 2,108
Jun 15, 2010 at 12:26 PM
Hi there,

Please provide the error codes and message displayed with the blue screen to determine the cause for it,also if you have printers attached to it or other devices please unplug them and restart machine as it may be a hardware causing this during boot.

Thanks
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