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Cd drive not working

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sana - Jun 16, 2010 at 08:43 AM
mrrigga
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 - Jun 16, 2010 at 11:54 AM
Hello,


my cd drive not working .. it cannot read cds nor dvds..it had been working well until one day i restarted the pc while the cd was being played.now i cant even burn discs... please help me...its samsung sp0802n..iam uing windows xp...please help...

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closeup22
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Jun 16, 2010 at 11:19 AM
Hi there,

Make the use of a lens cleaner then change the ide cable on motherboard if required,

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mrrigga
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Jun 16, 2010 at 11:54 AM
I assume it is working as in going round
First check in device manager to see if it is installed ok with the right drivers.
You could try uninstalling it from device manager Right click on CD/DVD Rom and select uninstall turn computer off and restart and the found new hardware should come up on screen and reinstall it. You may need to install the drivers again but normally they will install themselves.
If after you have finished and it still does not work you could take it out and clean. If no go you need a new one.
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