HP Touchsmart Notebook will not turn on

Closed

Mary97103OR - Jun 17, 2010 at 09:17 AM
seed - Nov 7, 2011 at 04:44 PM

Hello,
I have a HP Touchsmart notebook and it shut down and will not start at all. I've tried taking the battery out and reinstall it but nothing works.
I just get the power charge icon light come on and flash when I slide the power button

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2 responses

Answer 1 / 2

kris
Jun 19, 2010 at 11:49 AM

Just had this issue today with ours. HP said to remove the battery, hold the power button for 10 seconds, then replace the battery. It worked here.

jake
Jul 18, 2010 at 02:35 PM

This worked for me, too. Thanks for posting this solution. I'm glad I didn't have to pay hp $49 (the price they charge for calling their "direct support" line) for this simple fix!

seed
Nov 7, 2011 at 04:44 PM

it dint work for me, any further advice?

Answer 2 / 2

closeup22 Posts 8923 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 2,099
Jun 17, 2010 at 11:37 AM

Hi there,

Let the machine without battery for some hours then reseat the battery and plug the adapter and try again

Thanks

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